Returns Policy

Returns Policy: All Sales Final

All sales are final. Once an order ships, we do not accept returns or exchanges and do not issue refunds, except in the limited cases described below. This applies to all products, including preorder items, sale and discounted items, and gifts.

As a small, growing business, we keep a final-sale policy so we can keep prices fair and produce limited runs. Please review product descriptions, sizing, and photos carefully, and email support@compositedestiny.com with any questions before you order.

What is not eligible for a refund or exchange

  • Change of mind, or no longer wanting the item
  • Choosing the wrong size, color, or style
  • Duplicate or accidental orders not cancelled in time (see Cancellations below)
  • Minor variations in color, texture, or finish compared with photos
  • Wear, damage, or misuse after delivery, including improper washing or care
  • Preorder items that arrive within the estimated shipping window
  • Packages marked delivered to the address you provided

Exceptions: damaged, defective, or incorrect items

We will make it right if your order arrives damaged in transit, has a manufacturing defect, or is not the item you ordered. To make a claim:

  1. Email support@compositedestiny.com within 7 days of delivery with your order number.
  2. Include clear photos of the item, the problem, and the shipping packaging and label.
  3. Keep the item and packaging until your claim is resolved.

We review claims within 3 business days. If approved, we will send a replacement at no cost to you. If a replacement is not available, we will refund the price of the affected item to your original payment method. We may ask you to return the item first; if so, we will provide a prepaid label.

Cancellations

In-stock orders may be cancelled for a full refund within 24 hours of purchase, if they have not shipped. Preorders may be cancelled for a full refund until the drop date / within 24 hours of purchase; after that, they are final (in which case email support@compositedestiny.com).

If a preorder will ship later than the estimate we gave you, we will email you a revised date. You may then choose to cancel for a full refund or keep waiting. 

Lost packages, gifts, and payment disputes

Lost or stolen packages are handled as described in Section 4. Gift recipients cannot return or exchange items; damage claims must come from the original purchaser.

If you have a problem with an order, please contact us before filing a chargeback with your bank. Most issues can be solved faster directly, and we may dispute chargebacks filed for reasons this policy does not cover.

This policy does not limit any rights you have under applicable consumer protection law. If a law where you live requires us to offer a remedy this policy does not mention, we will honor it.